What can counselling offer?

Let us help?​

We believe that we all have an inner resource of resilience and strength but at times the challenges of everyday life can become so great that we can lose our ability to draw on that strength and connect with our real self.  When our life feels impossibly challenging what we need is someone to sit alongside us who really listens, is genuine in their empathy, and able to support us until we feel more confident.   Here is a place you can be yourself without fear of judgement and where your privacy and anonymity will be protected.

How it works

Counselling can be delivered in a number of different ways and some will work better for you than others. We can adapt to suit you, whether it be telephone, or Video link or face to face. You don’t need any special software or equipment.

Videolink: We use secure platforms, such as Google Meet. We will send you a link a few days before and all you need to do is click on the link and press ‘join’ to come into the session. This method works best on a laptop or tablet where you have a reasonable size screen and built-in or separate webcam. It can be done on your smartphone as second choice if you don’t have a laptop or tablet. You will need a private room where you won’t be overheard or disturbed and a password protected log in, if you are using a shared computer.

Phone: you will need a quiet place where you won’t be interrupted and you can sit comfortably and talk without being overheard. If you are using your mobile phone then you will need to be in a place with a reasonable signal strength so that we can hear each other.

Face to face: Availability of face to face counselling will depend upon where you live and whether it’s convenient for you to get to the counselling room. We are based on the Cambridgeshire/Suffolk/Essex borders and details of our counselling room location will be posted soon.

Walk and Talk: Walk and talk therapy is held outdoors in a public green space and gives you a chance to connect with nature whilst participating in your counselling session. It is held at a pace that suits both client and therapist, and a view will be taken on the day if the ground conditions or weather might make the session unviable. Mutually agreeable venues can be discussed at assessment stage and risk assessments will be carried out for the particular factors relating to working outdoors .

We believe that your privacy and personal data should be protected at all costs which is why all counsellors are answerable to their professional body and agree to be be bound by their code of ethics, values and principles. This will be explained to you during your first session and you can ask to see a copy of the Code of Ethical Conduct. We take the GDPR (data protection) regulation very seriously and we each register with the Information Commissioner’s Office. We only keep minimal information on our clients, and any notes are anonymised to protect your identity. There are only a few exceptions where we would need to disclose information, such as if we were aware that someone was going to come to serious harm or a law might be broken.